Cancellation

Please note that there may be cancellations to our programmes for the following reasons:

Inclement Weather

Black Rain/No.8 Typhoon Signal

Programmes are automatically cancelled during Black rain warnings or the hoisting of the No.8 Typhoon Signal or when programme venues are closed due to inclement weather. If programmes are in progress while a severe weather warning is hoisted, Backyard Roots staff will end the session, contact the Parents/Guardians and ensure the students are in the care of their parent or guardian.

Programmes not in session prior to Black rain storm warning being hoisted will be automatically cancelled.

Where possible, scheduled programmes will resume 2 hours after the lowering of weather warnings.

If signal is lowered at or after 4pm, all remaining programmes will be cancelled for that day.

Red Rain

Please assume that we will always cancel the session if red rain is in effect.  However, if we think it will be safe and black rain is unlikely to be hoisted then we will go ahead (with caution).  Updates will be sent out to the Whatsapp groups.

Typhoon signal 3

Assume we are ON, unless you hear otherwise.

A credit letter shall only be issued for sessions cancelled by Backyard Roots Ltd due to unforeseeable circumstances.

Credit will not be issued for cancellation caused by unforeseen inclement weather.

Event Dates

Please consult our website for other holidays, such as term breaks.

Staff Illness

In the rare occasion that a staff member is unwell and unable to provide our service, a replacement will be provided. In the unlikely event that there is no replacement staff member available, the programme/event will be cancelled and a credit note will be issued.

Refunds

Refunds, credit letters or make up sessions will NOT be given for non-attendance of programmes/event for any reason.

Refunds, credit letters will be issued if a doctors note is provided to prove the student is unable to attend due to medical reasons.

All other refunds will be at the discretion of Backyard Roots Ltd management and based on individual circumstances.

Media Usage

Backyard Roots Ltd may use media equipment during any programmes for analysis and/or promotional purposes.

By enrolling on any Backyard Roots programme or Event you are giving permission for images of your child/yourself to be used by Backyard Roots Ltd for any lawful purpose.

 If you would rather Backyard Roots Ltd did not use images of your child/yourself, please make us aware in writing – admin@backyard-roots.com

Website Information Disclaimer

Although the information and recommendations at this Backyard Roots website are presented in good faith to be correct, Backyard Roots makes no representations or warranties as to the complete accuracy of the information. Any information is supplied upon the condition that the person receiving it will make their own determination as to its accuracy and its suitability for their purposes prior to its use.

Disclaimer of Liability

Backyard Roots shall have absolutely no liability whatsoever in connection with the website services, information, external links or third party links on this website. Backyard Roots shall have no liability whatsoever for any errors, omissions or inaccuracies in the information regardless of how caused or for delays or interruptions in delivery of the information, or any decision made or action taken or not taken in reliance upon the information furnished. Backyard Roots accepts no responsibility or liability whatsoever with regard to information on this website as the information is meant to be of a general nature only and is not intended to address the specific circumstances of any particular individual or entity. The information provided is not necessarily comprehensive, complete, accurate or up to date; the information is sometimes linked to external websites over which Backyard Roots have no control and for which Backyard Roots assume no responsibility. Backyard Roots shall have no liability for any loss or injury caused, in whole or in part, by its actions, omissions or negligence, or for any contingencies beyond its control in procuring, compiling or delivering any information. The information is not professional nor does it comprise legal advice (if you need specific advice, you should always consult a suitably qualified professional).

Disclaimer Of Endorsement

Any reference within external or third party links to any specific commercial products, process or service by trade name, trademark, manufacturer or otherwise, does not constitute or imply its endorsement, recommendation or favoring by Backyard Roots. The appearance of external or third party links does not constitute endorsement by Backyard Roots of the linked websites or the information, products or services contained therein. Backyard Roots does not exercise any editorial control over the information you may find at these locations. External or third party links may be provided for the convenience of the users of this website. Backyard Roots is not responsible for the availability or content of these external or third party websites and does not endorse, warrant or guarantee any products, services, information, centers or schools described or offered at these links.

Personal Data Disclaimer

Please take a moment to read the following Personal Information Collection Statement.

From time to time it is necessary for students (or their parents/guardians) and staff members to supply Backyard Roots Ltd, with certain personal data for administrative, academic, pastoral purposes and activities.
Personal data of staff members, students and their parents/guardians will be handled by relevant Backyard Roots Ltd staff members and will be kept confidential. 
Staff members’ experience and/or teaching qualifications may be made available to relevant Backyard Roots Ltd stakeholders at the discretion of the Director/s.
Backyard Roots Ltd may also disclose some of the data to third parties such as agencies (including the Hong Kong government), service providers and contractors (whether within or outside Hong Kong) appointed by Backyard Roots Ltd to undertake some of its academic, pastoral and administrative and activity delivery. This includes transferring data between the seperate arms of Backyard Roots Ltd
Backyard Roots Ltd may use personal data (such as name and contact details) to send communications that are relevant to parents and students, including but not limited to newsletters, programmes, courses, seminars, lectures, conferences, events and extra-curricular activities or selected third party service providers.
Apart from the parties listed above,Backyard Roots Ltd will not disclose any personal data to any external bodies or organisations unless:
(a) such disclosure is expressly provided for under this Statement; 
(b) permitted to do so by the student or his/her parent/guardian; and/or 
(c) permitted or required by law. 
Personal data may be stored in the Backyard Roots Ltd database systems and online portals and any such personal data provided will form part of the staff member or the student’s official records (as relevant) at Backyard Roots Ltd
Backyard Roots Ltd may place student’s and staff member’s photo and/or name in Backyard Roots Ltd Website or publications.
Failure to provide the data requested may result in Backyard Roots Ltd being unable to proceed with the purpose for which such data was requested.

Data subjects may submit a signed, written request to the Director/s to access or to correct personal data held by Backyard Roots Ltd.

Participation Disclaimer

With appreciation of the dangers and risks associated with programs and activities on my own behalf and/or on behalf of my child, I hereby fully and completely release and waive any and all claims for personal injury, death, or loss that may arise against Backyard Roots Limited, the activity coordinators, and all employees, volunteers, related parties, or other organisations associated with any program or activity. I fully understand that participants will participate at their own risk.

By enrolling my child/ren, myself or my family members in any programme or event, I accept all the conditions relating to the course.